2025 Conference Agenda
Tuesday
April 15
4:00-8:00
Passengers arrive at the hotel to check in.
Attendees are on their own this evening
Wednesday
April 16
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Dress for the day is smart casual with your conference t-shirt
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8:00 -9:00
Breakfast
Teal Ballroom
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9:00 -10:45
Planting the Seeds of Excellence- Conference Opening with Executive Committee
Regency D-H
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10:45-11:00
Break
​11:00-12:00
Leadership in a Tech-Rooted World- Information Technology Team
Regency D-E
*Audience- Managers
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Spreading our Roots- What's New in 2025 for Service Teams
Regency F-H
*Audience- Service Directors and RVP's
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12:00 -1:00
Lunch
Teal Ballroom
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12:00 -1:00
Top Tier Supplier Partner Lunch
Pergola @ Roost
*By invitation only
1:15 -2:45
Top Tier Supplier Spotlight
Regency D-H
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3:00-5:00
Planting our Roots with Partnerships- Trade Show
Regency A-C
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5:30-6:30
DECA Camperdown tour (optional)
​
6:30- 8:30
Opening Party at Group Therapy
Mandatory for all associates -Dress Casual
A wristband is required for entry. Private event
Thursday
April 17
​​​
Dress for the day is smart casual
​​
8:30-9:30
Silver and Gold Partner Breakfast- Justin Marshall
Teal Ballroom
​​​​
9:45-10:45
What Would You Do if You Are Out on a Limb- John Barger
Regency D-H
*Audience- All Attendees
​​​
10:45 -11:45
The Art of Time Management: The Root System for Thriving in Work and Life- HR
Regency D-H
*Audience- All Attendees
​
​​​​11:45 -12:45
Regional Lunches- Tables marked for Regional Meet Ups
Teal Ballroom
​
12:45-1:00
Break
​​
1:00 -2:30
Keynote Speaker – Alex Weber - Unstoppable
Regency D-H
​​
2:30 -2:45
Break
​​
2:45 -3:45
Breakout Sessions
​​Rooted in Reputation- Building a Brand Experience that Stands the Test of Time-Marketing
​Regency D-E
*Audience- Managers, RVPs
​​​
Branching Out with Change for Maintenance
Regency F-H
*Audience- Service Directors, RVPs
​​
3:45 -4:45
Breakout Sessions
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Accounting for Excellence- Mastering Accuracy and Efficiency- Rob Long, Marie Kreceman, Hailey Zuvers, and Annie Gary
Regency D-E
*Audience- Managers using Yardi
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Branching Out with PASSCO- Jera Harris, VP Asset Management, PASSCO
Regency A-C
*Audience- Managers using Entrata (Passco)
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Growing Your Service Team's Digital and Financial Confidence- Ops and IT Team
Regency F-H
*Audience- Service Directors
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5:30 -6:30 Happy Hour
Pre-Function Area
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6:30 – 8:30 Awards Dinner
Regency Ballroom
Dress for dinner is business or cocktail
Friday
April 20
​​​
Dress for the day is casual (travel)
7:00-8:00
Bring luggage down to cars or Regency ballroom
8:00-8:30
Breakfast
​
8:30-9:30
Fogelman CARES- Growing Communities through AOK's
Regency Ballroom
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9:30-12:00
Buses departing for the airport and drivers head home. Please check your travel information for departure times.
*Arrive in the lobby 15 minutes prior to departure time
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Ask the Expert Stations
During breaks and lunches, be sure to visit our Ask the Expert stations located in the pre-function area outside the ballroom. Our team will be available to answer your questions and provide tech support across a range of topics. Whether you need a quick fix or a deep dive, we’ve got you covered!
Expertise Areas Include:
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Basic Technology – Assistance with MFA, app installation, and adding Outlook to your mobile device
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Systems – Support for Voyager, CRM, P2P, RentCafe, Updater, Two Dots, POPIC, and HappyCo
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Human Resources – General HR inquiries plus Dayforce tips & tricks
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Grace Hill – Help with Interplay, policies & procedures, and Performance HQ
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Marketing – Guidance on reputation management, social media, Chat IQ, and all things marketing
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Accounting – Questions about VendorCafe, VendorShield, and P-Cards
Stop by, say hello, and get the support you need from the experts you trust!